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Personal Library / Quality & Related Business Books (as of 2007; dozens more available upon request)

 

1.      Aguayo, Rafael. "Dr. Deming". Fireside Publishing. NY. 1991

 

2.      Anderson, Mark, J., Whitcomb, Patrick, J.  "DOE Simplified: Practical Tools for Effective Experimentation". Productivity Inc. Portland, OR. 2000. $30.

 

3.      Bass, Bernard, M.  “Bass & Stogdill’s Handbook of Leadership: Theory, Research, & Managerial Applications.  The Free Press.  New York.  NY  1990.

 

4.      Babich, Pete. "Hoshin Handbook".  Total Quality Engineering, Inc. Poway, CA. 1996. $21.

 

5.      Bellman, Geoffrey, M. "Getting things done when you are not in charge".  Simon & Schuster.  New York.  1992.  $11.

 

6.      Bhote, Keki and Adi. "World Class Quality – Using Design of Experiments to Make it Happen". American Management Association. NY. 2000. $45.

 

7.      Bhote, Keki. "Stategic Supply Management Process: Allied Signal Supplier Quality Improvement Process Participant Training Manual". Allied Sigmal Aerospace. South Bend, IN. 1995.

 

8.      Bick, Julie. "All I Really Need to Know in Business I Learned at Microsoft: Insider Strategies to Help You Succeed".  Pocket Books. New York. 1997.

 

9.      Blanchard, Kenneth, Ph.D., Johnson, Spencer, M.D. "The One Minute Manager".  The Berkley Publishing Group. Madison Avenue.  New York. New York. 1982.

 

10.  Bossert, James L. "Procurement Quality Control". ASQC Quality Press. Milwaukee, WI. 1988.

 

11.  Boyett, Joseph, et. al. "The Quality Journey: How Winning the Baldridge Sparked the Remaking of IBM". Penguin Books. New York. 1993.

 

12.  Brown, Mark, Gram.  “Keeping Score: Using the Right Metrics to Drive World-Class Performance”.  Productivity, Inc.  1996.

 

13.  Brewer, Robert. "Design of Experiments for Process Improvement and Quality Assurance". Engineering and Management Press. Norcross, Georgia. 1996. $25.

 

14.  Breyfogle, W., Forrest. "Implementing Six Sigma: Smarter Solutions Using Statistical Methods."  John Wiley & Sons, Inc.  New York.  1999. $90.

 

15.  Brown, Mark Gram.  "Keeping Score: Using the Right Metrics to Drive World-Class Performance".  Productivity, Inc.  Portland, OR.  1996.

 

16.  Bush, T, Harlow, R., and Thompson, R. "Fundamentals of Dimensional Metrology." Delmar Publishers. NY. 1998.

 

17.  Cammarano, James, J. "Lessons to be Learned Just In Time". Engineering and Management Press. Norcross, Georgia.  1997. $35.

 

18.  Carnegie, Dale. "Dale Carnegie's Scrapbook". Dale Carnegie & Associates. Garden City, NY. 1959. $16.

 

19.  Carnegie, Dale. "Dale Carnegie Course Participant Manual". Dale Carnegie & Associates. Garden City, NY. 1960. $1,400.

 

20.  Carnegie, Dale. "The Quick and Easy Way to Effective Speaking". Dale Carnegie & Associates. Garden City, NY. 1962.

 

21.  Chowdhury, Subir.  "The Power of Six Sigma".  Dearborn Trade.  Chicago, IL.  2001.

 

22.  Clemmer, Jim.  “Firing on all Cylinders: The Service Quality System for High-Powered Corporate Performance”.  Business One Irwin.  Homewood, IL. 1992.

 

23.  Cornell, John.  "Volume 5: How to Run Mixture Experiments for Product Quality". ASQC Quality Press. Milwaukee, WI. 1990.

 

24.  Covey, Stephen, R. "The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change".  Simon and Schuster.  New York. 1990.  $14.

 

25.  Crosby, Philip, B. "Quality Is Free". McGraw-Hill. New York. 1979.

 

26.  Crosby, Philip, B. "Quality Without Tears: The Art of Hassle-Free Management". McGraw-Hill. New York. 1984.  $12.

 

27.  Dauten, Dale. "The Max Strategy: How a Businessman Got Stuck at an Airport and Learned to Make His Career Take Off".  William Morrow and Company.  New York. 1996.

 

28.  Deming, Edwards, W.  "Out of the Crisis".  Massachusetts Institute of Technology, Center for Advanced Engineering Study.  Cambridge, MA.  1986. 

 

29.  Deep, Sam, Sussman, Lyle.  "Power Tools: 33 Management Inventions You Can Use Today".  Addison-Wesley.  Reading, Massachusetts.  1997.

 

30.  Dimancescu, Dan.  "The Seamless Enterprise: Making Cross Functional Management Work".  Harper Collins.  New York.  NY.  1992.

 

31.  Dym, Joseph.  "Injection Molds and Molding: A Practical Manual".  2nd Edition.  Van Nostrand Reinhold.  New York. NY.  1987.

 

32.  Eckes, George.  “Making Six Sigma Last: Managing the Balance Between Cultural and Technical Change.  John Wiley and Sons.  New York.  NY.  2001.

 

33.  Edvinsson, Leif and malone, Michaels.  "Intellectual Capital: Realizing Your Company's True Value by Finding Its Hidden Brainpower".  Harper Business.  New York, NY.  1997.

 

34.  Ellis R. Ott, Edward G. Schilling. "Process Quality Control". McGraw-Hill, Inc. 1990.

 

35.  Evans, James and Lindsay, William. "The Management and Control of Quality". West Publishing Company. New York. 1996.

 

36.  Evans, David. "Probability and It's Applications for Engineers". Quality Press.  Milwaukee, WI. 1992.

 

37.  Floyd, Steven W. and Woodridge, Bill.  “The Strategic Middle Manager: How to Create and Sustain Competitive Advantage”.  Jossey-Bass, Inc.  San Francisco, CA.  1996.

 

38.  Freedman, David, Pisani, Robert, and Purves, Roger.  "Statistics". W.W. Norton & Company, Inc. New York. 1978.

 

39.  Frost, Bob, Ph.D.  “Measuring Performance”.  Measurement International.  Dallas, TX.  2000.

 

40.  Fuller, George. "The Negotiator's Handbook". Prentice Hall.  Paramus, NJ. 1991.

 

41.  Gitlow, Howard & Shelly, Oppenheim, Alan & Rosa. "Tools and Methods for the Improvement of Quality".  Irwin Publishing. Homewood, IL. 1989.

 

42.  Gates, Bill. "The Road Ahead". Penguin Books. New York. 1995. CD included. $30.

 

43.  Grieco, Peter, Jr.  "Supply Management Toolbox: How to Manage Your Suppliers".  PT Publications, Inc.  West Palm Beach, FL.  1995.

 

44.  Goleman, Daniel.  "Emotional Intelligence: Why it can matter more than IQ".  Bantam Books.  New York.  1995.

 

45.  Gonick, Larry, & Smith, Woollcott.  "The Cartoon Guide to Statistics". HarperCollins Publishers.  New York. $15.

 

46.  Harmon, Roy, L. "Reinventing the Business: Preparing Today's Enterprise for Tomorrow's Technology".  Free Press. New York. 1996. $35.

 

47.  Harrington, James, H.  “Poor-Quality Cost”.  ASQC Quality Press.  Milwaukee, Wisconsin.  1987. 

 

48.  Harry, Mikel J. "The Nature of Six Sigma Quality."  Motorola University Press.  Schaumburg, IL.  1997. $10.

 

49.  Harry, Mikel J. "The Nature of Six Sigma Quality."  Motorola Inc.  Original Collectors Version with Abstract Cover.

 

50.  Harry, Mikel, Ph.D., and Richard Schroeder.  "Six Sigma: The Breakthrough Management Strategy Revolutionizing The World's Top Corporations".  Doubleday. New York. 2000. $30.

 

51.  Hayes, Glenn, Ed.D. "Quality Assurance: Management & Technology".  Gallant/Charger Productions.  Capistrano Beach, CA. 1990. Revised Edition; Ninth Printing. 

 

52.  Herrnstein, Richard and Murray, Charles.  "The Bell Curve:  Intelligence and Class Structure in American Life".  Simon and Schuster.  New York.  1994.

 

53.  Hutton, D.W.  "The Change Agent's Handbook: A Survival Guide for Quality Improvement Champions". ASQ Quality Press. Milwaukee, WI. 1994.  $29.

 

54.  Ireson, Grant, W., et.al.  “Handbook of Reliability Engineering and Management”.  McGraw-Hill.  New York. NY.  2nd Edition.  1996.

 

55.  Juran, J.M. (1988). “Juran’s Quality Control Handbook”. McGraw Hill. New York, NY. 4th edition.

 

56.  Juran, J.M.  “Juran on Leadership for Quality: An Executive handbook”.  The Free Press.  New York.  NY  1989.

 

57.  Jurik, Mark.  "Computerized Trading:  Maximizing Day Trading and Overnight Profits".  New York Institute of Finance.  New York. NY.  1999.

 

58.  Kaplan, Robert and Norton, David.  “The Balanced Scorecard”.  Harvard Business School Press.  Boston, Massachusetts.  1996.

 

59.  Kashio, Tadao. "Creativity and Contribution". Casio Computer Company. Japan. 1991.

 

60.  Kepner, Charles and Tregoe, Benjamin.  "The New Rational Manager".  Princeton Research Press.  Princeton, NJ.  1997. 

 

60.  LeBoeuf, Ph.D.  "How to Win Customers and Keep Them For Life". Berkley Publishing Group.  New York. NY. 1989.

 

61.  LePore, Domenico, Cohen, Oded.  "Deming and Goldratt: The Theory of Constraints and the System of Profound Knowledge".  North River Press.  Great Barrington, MA.  1999.

 

62.  Lowenthal, Jeffrey, Ph.D.  "Six Sigma Project Management:  A Pocket Guide".  ASQ Quality Press.  Milwaukee, WI.  2001.

 

63.  Lundy, James, L.  “Teams: How to Develop Peak Performance Teams for World-Class Results.  The Dartnell Corp.  Chicago, IL.  1992. 

 

64.  Marcus, Bernie and Blank, Arthur.  "Built From Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion".  Random House, Inc.  New York.  1999.

 

65.  Maxwell, John.  "Learning the 21 Irrefutable Laws of Leadership:  Study Guide".  Nelson Word.  1999.

 

66.  Maxwell, John.  "The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You".  Thomas Nelson.  1998.

 

67.  McDonald, Mary. "Failure Mode and Effects Analysis: Participant Training Manual". Individual Solution Options/Quality Services, Inc. Austin TX. 1998.

 

68.  McDonald, Mary. "TOPS, Team Oriented Problem Solving: Participant Training Manual". Individual Solution Options/Quality Services, Inc. Austin TX. 2000.

 

69.  McIvor, Bob. "The New Paradigm" Addison-Wesley Publishing Company. Reading, MA. 1991.

 

70.  McLaughlin, Michael, P., Ph.D.  "A Compendium of Common Probability Distributions: Regress+ Software Companion".  Regress, Inc. 1999.

 

71.  Meredith, Jack, Mantel, Samuel.  "Project Management: A Managerial Approach". John Wiley & Sons, Inc. New York. 1995. 3rd Edition.

 

72.  Milford, Doreen, E.  "Basic Statistics: Participant Training Manual".  Milford. San Diego, CA. 1998. 

 

73.  Mims, Forrest III.  "Electronic Formulas, Symbols, and Circuits".  Radio Shack.  1988.

 

74.  Miller, Irwin and Marylees.  "Statistical Methods for Quality: With Applications to Engineering & Management"  Prentice Hall. Englewood Cliffs, New Jersey.  1995.

 

75.  Moen, Ronald,  Nolan, Thomas, Provost, Lloyd. "Quality Improvement through Planned Experimentation". McGraw-Hill. NY. 1998. Incl.CD. $65.

 

76.  Montgomery, Douglas. C.  "Design and Analysis of Experiments".  Wiley & Sons, Inc. New York. 1991. 3rd ed.

 

77.  Montgomery, Douglas. C.  "Introduction to Statistical Quality Control".  Wiley & Sons, Inc. New York. 2001. 4th ed. $98.

 

78.  Moore, David, S.  "The Basic Practice of Statistics". Freeman & Company. New York. 1995.

 

79.  Munro, Barbara Hazard and Page, Ellis Batten.  "Statistical Methods For Health Care Research".  2nd Edition.  J.B.Lippincott.  Philadelphia.  1993.

 

80.  Myers, Ken. "The Concept and Use of Defect Opportunity in Six Sigma Quality".  TECHNICAL BRIEF. Quality Technologies.  2001.  Vol. 2.

 

81.  Naisbitt, John and Aburdene, Patricia.  "Megatrends 2000".  William Morrow and Company, Inc.  New York.  1990.

 

82.  O'Connor, Patrick. D.T.  "Practical Reliability Engineering". John Wiley& Sons, Inc. New York. 1995. 3rd Edition Revised; Student Edition.  $65.

 

83.  Ott, E.R., Schilling, E.G. "Process Quality Control". McGraw-Hill, Inc.  New York.  1990. 2nd Edition.

 

84.  Pande, Peter S., Robert P. Neuman, and Roland R. Cavanagh.  “The Six Sigma Way: How GE, Motorola, and Other Top Companies Are Honing Their Performance.” McGraw Hill.  New York.  2000.  [Amazon, $24, 5 Stars]

 

  1. Paulos, John.  "Innumeracy: Mathematical Illiteracy and its Consequences".  Hill and Wang.  New York.  1988.

 

  1. Peach, Robert & Bill, Ritter, Diane.  "The Memory Jogger 9000/2000".  Goal/QPC.  Salem. NH. 2000.  $8.

 

  1. Peters, Thomas, and Waterman, Robert, Jr. "In Search of Excellence: Lessons from America's Best-Run Companies".  Warner Publishing.  New York. 1984.

 

  1. Polhemus, N.W. "Quality Control and Experimental Design." Statistical Graphics Corporation, 1999.

 

  1. Porkess, Roger.  "The HarperCollins Dictionary of Statistics".  HarperCollins Publishers. New York. 1991. $15.

 

  1. Pressman, David. "Patent it Yourself". Nolo Press. Berkeley, CA. 1997. 6th Edition. CD included. $60.

 

  1. Pruitt, George.  “The What, Why, and How of Geometric Dimensioning and Tolerancing”.  Technical Documentation Consultants, Inc.  Ridgecrest CA.  1996.

 

  1. Pyzdek, Thomas. “The Six Sigma Handbook: A Complete Guide For Greenbelts, Blackbelts, & Managers at all Levels.” McGraw-Hill Quality Publishing. New York. 2000. [Amazon, $72, 4 ˝ Stars] Co-published as “The Complete Guide to Six Sigma” by Quality Publishing.  Tucson, AZ.  2000. [Quality Publishing at 800-722-6154, $71-$90].

 

  1. Revelle, Jack, B.  “What Your Quality Guru Never Told You”.  QA Publishing, L.L.C.  Tucson, AZ.  2000. 

  1. Rosen, Robert, H.  “Leading People”.  The Penguin Group.  New York. NY.  1996.

  1. Ross, Joel, E. "Total Quality Management: Text, Cases, and Readings"  St. Lucie Press. New York.  1999.  3rd Edition. $40.

  1. Russell, J.P., et.al. "The Quality Audit Handbook". Quality Press. 1997.

  1. Sanders, Mark and McCormick, Earnest.  "Human Factors In Engineering And Design". McGraw-Hill, Inc. New York. 1993.

98.  Shewhart, Walter.  "Statistical Method: From the Viewpoint of Quality Control".  Dover Publications, Inc.  New York.  1986.

99.  Stanley, Thomas, Ph.D., Danko, William, Ph.D. "The Millionaire Next Door: The Surprising Secrets of America's Wealthy". Pocket Books. New York. 1996.

  1. Silverman, Lori.  "Critical Shift: The Future of Quality in Organizational Performance".  Quality Press.  Milwaukee, WI.  1999.

  1. Stevens, Larry, Ph.D. "Theory and Problems of Beginning Statistics".  McGraw-Hill. New York. 1998. $15.

  1. Taylor, Wayne, Ph.D. "Acceptance Sampling: Two Day Course Manual".  Taylor Enterprises, Inc. Lake Villa, IL. 1993.

  1. Taylor, Wayne, Ph.D. "Guide to Acceptance Sampling".  Taylor Enterprises, Inc. Lake Villa, IL. 1992.

  1. Various.  "Statistical Process Control (SPC) Reference Manual".  A.I.A.G. Troy MI. 1991.

  1. Various.  "American National Standard: ANSI/ASQC Z1.4-1993 Sampling Procedures and Tables for Inspection by Attributes". Quality Press. Milwaukee, WI. ASQ. 1993.

  1. Various.  "ASQ Six Sigma Conference Proceedings: The Quality of Business". Quality Press. Milwaukee, WI. ASQ. 2001. $1,000.

  1. Various Editors of Fortune.  "Fortune Adviser 1999: Profiles of Giants, Strategies For Retiring, Investment Tips, Career Advice, & The Fortune 500".  Fortune Books. New York.  1999. 

  1. Various. "Glossary and Tables for Statistical Quality Control" Quality Press. Milwaukee, WI. 1983.

  1. Various. "Measurement and Testing Techniques: QAS 516-41".  Follett Publishing.  Oklahoma City, OK. $43.

  1. Various.  "Quality Information Center Article Packet: Cost of Quality".  ASQ.  Milwaukee, WI.  2001.

  1. Various. "Random House Webster’s Dictionary". G.& C. Merriam Co. 1973.

  1. Various. "Scatter Plots: Plain & Simple". Joiner Associates, Inc. Madison WI. 1995.

  1. Various. "Stat-Graphics Software Users Manual" Statistical Graphics Corporation, 1999. 5 parts. $1,000.

  1. Various. "Statistica Software Users Manual" StatSoft , Inc. Tulsa, OK. 1999. 7 parts. $1,000.

  1. Various. "StatView Software Users Manual".  Abacus. Berkeley, CA. 1992.  2 parts. $300.

  1. Various.  "Taguchi Approach to Quality Optimization Series: Training Manual". Technicomp, Inc. 2nd Printing.

  1. Various. "Time Plots: Plain & Simple". Joiner Associates, Inc. Madison WI. 1995.

  1. Various.  "Publication Manual of the American Psychological Association".  5th Ed.  American Psychological Association.  Washington, DC.  2001.

  1. Walton, Mary.  “The Deming Management Method”.  Perigee Books.  New York.  NY.  1986.

  1. Wortman, Bill. "The Quality Engineer Primer".  Quality Council of Indiana. West Terre Haute, IN. 1997. 5th Edition.  $60.

  1. Wortman, Bill. "The Quality Manager Primer".  Quality Council of Indiana.  West Terre Haute, IN. 1998. 3rd Edition.  $60.

  1. Welch, Jack and Byrne, John, A.  “Jack: Straight From the Gut”.  Warner Books, Inc.  New York.  NY.  2001. 

Personal Library / Quality & Related Business Periodicals 

1.      Finnegan, John and Schottmiller, John C.  "Cost of Quality - Multinational and Multifunctional". 44th Annual Quality Congress.  ASQC.  Milwaukee, WI. Vol. 0, No. 0, MAY 1990, pp. 746-751

Maguire, Miles. “Cowboy Quality.” QUALITY PROGRESS. October 1999. pg. 27-34.

  1. Pyzdek, Thomas.  "Six Sigma is Primary a Management Program".  QUALITY PROGRESS.  June, 1999. Pg. 26.

3.      Tadikamalla, Pandu R. "The Confusion over Six Sigma Quality". QUALITY PROGRESS. 1994, pp. 83-85.

  1. Simon, Kerri. "What is a Stable Process?". iSixSigma Discussions Newsletter.  June 14, 2001. Vol. 2, #32. ISSN: 1530-7603. http://www.isixsigma.com/library/content/c010625a.asp

5.      Snee, Ronald, D.  "Dealing With the Achilles' Heel of Six Sigma Initiatives".  QUALITY PROGRESS. March, 2001.  Pp. 66-72.

6.      Wasserman, Gary, S.  "The Face of Quality".  QUALITY PROGRESS. September, 2000.  Pg.23. 

7.      Watson, Gregory, H.  "Toward a Central Tendency On Six Sigma".  QUALITY PROGRESS.  July, 2000. Pg. 16.  

 

QIC Six Sigma Packet:

8.      “Lessons Learned,” by David H. Treichler and Ronald D. Carmichael, 2001.

9.      “Operationally Deploying Six Sigma,” by Scott L. Martens, 2001.

10.  “Recent Trends in Six Sigma,” by Paul A. Keller, 2001.

11.  “LeanSigma (SM): Advanced Quality,” by Bonnie Smith and Emily Adams, 2001.

12.  “Service Quality Six Sigma Case Studies,” by Elizabeth Keim, Lou Ann Fox, and Julie S. Mazza, 2001.

13.  “Measure for Six Sigma Success,” by Thomas A. Pearson, 2001.

14.  “Six Sigma, E-Commerce Pose New Challenges,” by Jenny Kendall and Donna Fulenwider, 2000.

15.  “Six Sigma Beyond Manufacturing - A Concept for Robust Management,” by Mustafa R. Yilmaz and Sangit Chatterjee, 2000.

16.  “Six Sigma on Business Processes: Common Organizational Issues,” by Doug Sanders and Cheryl Hild, 2000.

17.  “Six Sigma: Business Results Through Innovation,” by Stanley A. Marash, 2000.

18.  “Six Sigma and the Knowledge Revolution,” by Thomas A. Pearson, 2000.

19.  “Customer Centered Six Sigma,” by Earl Naumann, 2000.

20.  “Service Quality Six Sigma Case Studies,” by Chris Bott, Elizabeth Keim, Sai Kim, and Lisa Palser, 2000.

21.  “A Discussion of Strategies for Six Sigma Implementation,” by Doug Sanders and Cheryl Hild, 2000.

22.  “Observations about the Success and Evolution of Six Sigma at Seagate,” by Howard T. Fuller, 2000.

23.  “The Evolution of Six Sigma,” by Gerald J. Hahn and Necip Doganaksoy, 2000.

24.  “Cowboy Quality,” by Miles Maguire, Miles, 1999.

25.  “Implementing the Six Sigma Solution,” by Jerome A. Blakeslee, Jr., 1999.

26.  “Achieving Quantum Leaps in Quality and Competitiveness: Implementing the Six Sigma Solution in Your Company,” by Jerome A. Blakeslee, Jr., 1999.

27.  “Designing In Quality Improvement: A Systematic Approach to Designing for Six Sigma,” by Jeff Turmel and Larry Gartz, 1997.

28.  “Continuous Improvement Through Defect Management: A Powerful Technique for Increasing Customer Satisfaction,” by Evan J. Miller and Charles Casavant, 1994.

29.  “Six-Sigma Quality Programs,” by Fred R. McFadden, Fred R., 1993  

 

Xanedu Acquired Six Sigma Related

30.  Aaron, Kenneth.  "GE, Army in step with the jobs scene".  Times Union.  Albany, N.Y.  Jun. 10, 2000.  –33

31.  Anonymous.  "GE: Lighting the way".  Machine Design.  Cleveland.  Sep. 23, 1999. – 27

32.  Anonymous.  "Plenty of training to be found".  On-line Quality".  Wheaton.  Jun. 2000.  - 36 

33.  Barshay, Jill J.  "The Six Sigma Story".  Star Tribune.  Minneapolis, Minn.  June 14, 1999.  –24

34.  Buckman, Jim.  “Business Forum: Confused About Six Sigma?”.  Star Tribune.  Minneapolis, MN.  May 21, 2001. –1

35.  Chase, Nancy.  "Stamp out tough quality problems".  Quality.  Wheaton.  Aug. 1999. –11

36.  Clark, Ken.  "Six Sigma with an Orange Hue".  Chain Store Age.  New York.  Feb. 2001. – 14

37.  DeFeo, Joseph A.  “Six Sigma: Road map for survival”.  HR Focus.  New York.   June 1999.  –4

38.  DeFeo, Joseph A.  "An ROI Story".  Training and Development.  Alexandria.  Jul 2000.  - 15

39.  Erwin, Jane, Douglas, PC.  "It's not difficult to change company culture".  Supervision.  Burlington.  Nov. 2000. –9

40.  Ettlie, John E.  "Surfacing Quality at GE".  Automotive Manufacturing & Production.  Cincinnati.  Aug. 2000. –25

41.  Halliday, Stephen.  "So what is exactly....six sigma?".  Works Management.  Horton Kirby.  Jan. 2001. –22

42.  Hasek, Glenn.  "Merger marries quality efforts".  Industry Week.  Cleveland.  Aug 21, 2000. –10

43.  Hunter, David.  "Six Sigma Steps".  Chemical Week.  New York.  Sep. 8, 1999.  –31

44.  Kennedy, Carol.  "Book Review: The Six Sigma Way".  Director.  London.  Aug. 2000. –26

45.  Lucier, Gregory, Seshadri, Sridhar.  "GE takes Six Sigma Beyond the Bottom Line".  Strategic Finance.  Montvale.  May 2001.  –12

46.  Monroe, Linda K.  "Quality Processes - A new, next step?".  Buildings.  Cedar Rapids. Apr. 2001. –30

47.  Nielsen, Karol.  "Dow accelerates six sigma effort;  reports on 'social responsibility'".  Chemical Week.  New York.  Oct. 6, 1999. –29

48.  Petty, John.  "When near enough is not good enough".  Australian CPA.  Melbourne.  May 2000. 17

49.  Rancour, Tom and McCracken, Mike.  "Applying 6 Sigma Methods For Breakthrough Safety Performance".  Professional Safety.  Park Ridge.  Oct. 2000.  –21

50.  Schmitt, Bill.  "Expanding Six Sigma: Have you signed up yet?".  Chemical Week.  New York.  Feb21, 2001.   –5

51.  Schmitt, Bill.  "Growth strategies prove good medicine".  Chemical Week.  New York.  Jun. 14, 2000.  –35

52.  Schmitt, Bill.  "Moving ahead with Six Sigma".  Chemical Week.  New York.  Apr 26, 2000. –7

53.  Truby, Mark.  "Ford Faces Lawsuits Claiming Age, Reverse Discrimination".  Gannett News Service.  Arlington.  Feb. 14, 2001. –20

54.  Truby, Mark.  “Nasser, Ford Embrace Data-driven Quality Plan".  Detroit News.  Detroit, Mich. Jan. 26, 2001.  –16

55.  Truby, Mark and Garrett, Craig.  "Workers accuse Ford of age bias Multimillion-dollar suit claims evaluation process is skewed toward promoting youth".  Detroit News.  Detroit.  Mich.  Feb. 14, 2001. –28

56.  Truby, Mark.  “Ford Embraces Six Sigma Quality Program”.  Gannett News Service.  Arlington.  February 1, 2000. –3

57.  Vasilash, Gary S.  "Missing one putt every 163 years".  Automotive Manufacturing & Production.  Cincinnati.  Dec. 1999. – 19

58.  Watson, Glyn.  "Two books Reviewed; Six Sigma: SPC and TQM in Manufacturing and Services / The Six Sigma Revolution:  How General Electric and Others Turned Process into Profits".  Supply Management.  London.  Mar.29, 2001. –6

59.  Walsh, Kerri, et.al.  "Six Sigma".   Chemical Week. New York.  Mar 1, 2000. –8

60.  Wood, Andrew.  "Making six sigma benefits stick".  Chemical Week.  New York.  May 9, 2001. –18

61.  Wyper, Bill and Harrison, Alan.  "Deployment of Six Sigma Methodology in Human Resource Function:  A Case Study".  Total Quality Management.  Abingdon.  Jul. 2000. –23

62.  Yu, Roger.  "Honeywell shares rise on rumors of takeover".  Star Tribune.  Minneapolis.  Minn.  Jun. 5, 1999.  -32  

 

QIC Packet: COQ

63.  Cost of Quality - Multinational and Multifunctional; Finnegan, John T.; Schottmiller, John C.; 44th Annual Quality Congress, May 1990, San Francisco, CA, pp. 746-751

64.  Business Leadership Thru World Class Quality Costs; Dobbins, Richard; 45th Annual Quality Congress, May 1991, Milwaukee WI, pp. 475-481

65.  How Quality Costs Drive TQM; Carter, Charles Williams; 45th Annual Quality Congress, May 1991, Milwaukee WI, pp. 482-487  

66.  Variation and the Cost of Quality; Reeve, James; Quality Engineering, Vol. 4, No. 1, July 1991, pp. 41-55

67.  Cost of Quality Techniques for Business Processes; Hou, Tien-fang; 46th Annual Quality Congress, May 1992, Nashville TN, pp. 1131-1137

68.  Problem Based Quality Costing for TQM Progress Measurement; Robison, Jim; 46th Annual Quality Congress, May 1992, Nashville TN, pp. 1144-1149

69.  COQ Implementation in a Service; Robison, Jim; 47th Annual Quality Congress, May 1993, Boston MA, pp. 803-809

70.  Considerations Concerning Quality Related Cost; Masing, Walter E.; 47th Annual Quality Congress, May 1993, Boston MA, pp. 891-892

71.  Quality & Productivity Economics. (Rethinking the Cost of Quality Approach); Bester, Yossi; 47th Annual Quality Congress, May 1993, Boston MA, pp. 882-890

72.  Minimizing the Cost of Quality Over Time A Dynamic Quality Cost Model; Wasserman, Gary S.; Lindland, John L.; 48th Annual Quality Congress, May 1994, Las Vegas NV, pp. 73-81

73.  Justifying Prevention and Appraisal Quality Cost Expenditures A Benefit/Cost Decision Model; Wolf, Carl; Bechert, Jorn; Quality Engineering, Vol. 7, No. 1, September 1994, pp. 59-70

74.  Quality Costs and Customer Value; Gray, Janet; Service Quality Conference, April 24-25 1995, Baltimore, MD, Vol. 4, No. 0, APRIL 1995, pp. 1-13

75.  Quality Costs A Report Card on Business; Gray, Janet; Quality Progress, Vol. 28, No. 4, April 1995, pp. 51-54 Quality Improvement via Quality Costs; Xenakis, Dee M.; Dunn, David S.; 51st Annual Quality Congress Proceedings, May 5-7, 1997, Or  

 

Journal of Quality Technology

76.  All since October 2000  

 

Quality Progress Issues Own

77.  Some 1998-9, All 2000, All 2001  

 

ASQ Six Sigma Forum Magazine

78.  Premier Issue Nov.  2001  

 

SAMPE Journals Issues Own

79.  All since 1996  

 

Proceedings

80.  ASQ Six Sigma Conference Proceedings Jan 2001

81.  SAMPE Proceedings 1996-2000

 

Library Used Un-Owned References To Remember

1.      Bender, A.  "Statistical Tolerancing as it Relates to Quality Control and the Designer."  AUTOMOTIVE DIVISION NEWSLETTER.  ASQC. 1975.

2.      Evans, David H.  "Statistical Tolerancing: The State of the Art, Part III: Shifts and Drifts." JOURNAL OF QUALITY AND TECHNOLOGY. 1975. pp.72-76.

3.      Page, Harold S. “A Quality Strategy for the 80’s". Quality Progress, 16, no.11  (Nov. 1983), 16-21.

4.      Ed Baker, “The Chief Executive Officer’s Role in Total Quality: Preparing the Enterprise for Leadership in the New Economic Age,” Proceedings of the William G. Hunter Conference on Quality, Madison , WI (1989).

5.      Fellers, Gary.  "SPC/TQM for Administrators:  The Deming Vision".  Quality Press.  Milwaukee, WI.  1992.  Pp. 177-192

6.      Hoerl, Robert W. "Six Sigma and the Future of the Quality Profession". QUALITY DIGEST. June 1998. Pp.35-42.

7.      Nabil Tamimi and Rose Sebastianelli, “The barriers to Total Quality management”, Quality Progress, (June 1998), pg.57

8.      Cited in A.Richard Shores, A TQM Approach to Achieving Manufacturing Excellence (Milwaukee, WI: ASQC Quality Press, 1990), 270.

9.      Core body of knowledge working council findings, “Issues in Implementation of TQ,”  A Report of the Total Quality Leadership Steering Committee and Working Councils, Total Quality Forum,. Cincinnati, Ohio (November 1992), 2-55, to 2-57.

10.  Peter B. Grazier, Before It’s Too Late (Chadds Ford, PA: Teambuilding, Inc. 1989).

11.  Deming, Edwards, Some Theory of Sampling, (Wiley, NY, 1950).

12.  Hoerl, Robert W. “Six Sigma and the Future of the Quality Profession.” Quality Progress. June 1998. pp.  35-42.

13.  Kendall, Jenny; Fulenwider, Donna O. “Six Sigma, E-Commerce Pose New Challenges.” QUALITY  PROGRESS. July 2000. pp. 31-37.

14.  ASQ News. “ASQ Starts Six Sigma Forum, A New Membership Type.”  QUALITY PROGRESS.   March 2001. p. 15.

15.  DeFeo, Joseph A. “Six Sigma: Roadmap For Survival.” www.juran.com

16.  Pyzdek, Thomas.  “Six Sigma Needs Standardization”  QUALITY DIGEST.  March 2000. p.20

17.  Green, Robert.  “Who Owns Six Sigma, Anyway?”  QUALITY DIGEST.  May 2000. p.8.

18.  Paton, Scott Madison.  “Six Sigma: Here to Stay?” QUALITY DIGEST.  May 2000. p.4.

19.  Bender, A.  "Statistical Tolerancing as it Relates to Quality Control and the Designer."  Automotive Division Newsletter of ASQC. 1975. 

20.  Harry and Reigle Stewart. "Six Sigma Mechanical Design Tolerancing". Motorola Publishing

21.  Evans, David H.  "Statistical Tolerancing: The State of the Art, Part III: Shifts and Drifts." Journal of Quality and Technology. 1975. pp.72-76.

22.  Gilson, J.  "A New Approach to Engineering Tolerances." Machinery Publishing C., Ltd., London. 1951.

23.  Mikel J. Harry and J. Ronald Lawson. "Six Sigma Producibility Analysis and Process Characterization." Motorola Publishing. 1992

24.  Mikel J. Harry. Quality Progress. May 1998

25.  Tenner and DeToro. "Process Redesign." Addison Wesley Publishing. 1997. ISBN 0-201-63391-4. Appendix B

26.  Core body of knowledge working council findings, "Issues in Implementation of TQ," A Report of the Total Quality Leadership Steering Committee and Working Councils, Total Quality Forum,. Cincinnati, Ohio, November 1992, 2-55, to 2-57.    

 

 

Last Update:   Saturday April 18, 2009