Brent L. Harritt
Technical Help Desk
Technical Help Desk Support
Brent L. Harritt
Poway, California 92064
(858) 748-5904 Cell: (858) 213-3128
bharritt@cox.net
Personal Web Page: http://members.cox.net/bharritt/
Objective:
A Technical Help Desk position, utilizing my extensive Help Desk Support experience.
Accomplishments:
I have more than 8 years of Help Desk experience. This experience includes:
- Desktop support, network support, software installation, and troubleshooting
- Clarify Help Desk Software support including installation, business rule development, and screen customization
- Support for internally developed software
- Development of Internet/Intranet Web pages
- Support for PC peripherals including modems, printers, and scanners
- Support and troubleshooting of connectivity issues
I have supported the following software:
- Windows 2.0 through ME and Windows NT
- Microsoft and Corel Office, along with many other application packages
- Clarify Help Desk System
- Novell Networks, Microsoft Networks, and TCP/IP
Employment:
TMP.Worldwide San
Diego,
California July 1993
to April 2001
Consultant to Hitachi Data Systems, Nortel Networks, and Solar Turbines
PC Consultant San
Diego,
California February
1991 to July 1993
Consultant to Ogden Government Services, South Coast Patio, and EYLAR
Business Systems
Education:
Cal State University,
Fresno Fresno,
California
Bachelor of Science in Industrial Technology
References and Additional Details available upon request
This document
maintained by bharritt@cox.net.
Material Copyright © 2002 Brent L. Harritt