2000–2002 @LANTEC Financial Federal Credit Union    Call Center Representative
· Receive incoming phone, mail and email requests from members
· ATM Trouble Call Response Team
Cross sell credit union loan and account products.

1999-2000 Centura Bank                                       
Teller
· Quickly and accurately performed basic cash handling functions such as processing deposits, withdrawals and check cashing transactions
Providing superior customer service in a professional and courteous manner
 
1997-1999 BellSouth Mobility                                  
Sales Representative
· Provided customer assistance in selecting and purchasing merchandise
Responded to customer requests and questions regarding technical, large or complex service, products and accounts

1996-1997 Bank of The South          
Teller/Proof Operator
· Proved and sorted various bank transactions such as deposits, payments and withdrawals.
Reconciled daily reports and researched and corrected discrepancies.