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David R. Budworth
Surprise, Arizona

Objective

Experienced, adaptable professional with a broad technical background seeks to utilize proven skills of management, initiative, research, analysis, multitasking and communication to enhance profitability, productivity and customer service.

Summary of Qualifications

• 15+ years experience in the Information Technology and Security fields with expertise in Customer Support, Systems Administration and Management
• Dedicated, hard working individual with the interpersonal and communications skills to work within all levels of the organization
• An innovative and decisive leader who employs a focused approach to projects at hand and provides resourceful solutions to complex problems
• Proven ability to implement program development, and to manage multiple projects simultaneously
• Exceptional skills in designing databases and utilizing current technology to provide large user bases with needed real time information
• Singular abilities in providing customer support and training to trainers and users
• Outstanding abilities in systems administration and support
• Recommend systems and procedures to meet present and anticipated needs while reducing costs
• Work well in teams or individually and manage in a team-building environment

Professional Skills and Accomplishments

Leadership/Initiative

Achievement: Managed a $55M upgrade to the U.S. Strategic Command Intelligence Directorate's LAN architecture (15 shared servers plus 25 LANs of 15 workstations and 2 servers each) in support of the Department of Defense Single Integrated Operational Plan (SIOP)

• Conducted meetings with customers to identify and document computer requirements
• Defined the requirements
• Researched solutions to the requirements
• Recommended hardware purchases to satisfy the requirements
• Directed outside maintenance contractor in developing and publishing the upgrade schedule
• Monitored contractor activities; provided guidance and direction
• Tracked project status through daily meetings with contractor
• Identified components for reutilization
• Verified work completion and contractor compliance
• Assured customer satisfaction upon completion

Ideas/Foresight

Achievement: Created world-wide web site for the Offutt AFB Communications Security office, supporting numerous Command level strategic and military agencies involving National Security

• Conceived placing unclassified Communications Security (COMSEC) information on a web site
• Arranged for space on secure servers
• Developed page layout
• Researched, obtained and created graphics
• Organized content
• Coded pages utilizing HTML, DHTML and JavaScript
• Created customer support documents, slide presentations
• Created calendar of events for customer use
• Evaluated customer feedback to update and expand page content and layout

Analytical

Achievement: Conceived, research and wrote the first Capital Equipment Replacement Program (CERP) for the U.S. Strategic Command's $78M computer assets.

• Identified the lack of a structured method for obtaining upgrade or new computer assets
• Compiled a database of all computer assets based upon purpose, usage and original purchase price and date
• Analyzed other corporate IT practices to determine the life-cycle for computer assets
• Created a replacement/upgrade schedule
• Made presentation to the Director of Intelligence, recommending implementation of a 2.5 year life-cycle plan
• Revised the plan to fit a 5 year life-cycle, based on budgetary concerns
• Conducted monthly meetings, during the first year, to discuss and review the plan
• Conducted quarterly meetings, during the second year, to discuss and review the plan
• Verified installations
• Maintained database of assets as installations/upgrades were performed

Adaptable/Dealing with the Unexpected

Achievement: Implemented and managed the first base-wide computer help desk at Hahn AB, Germany, serving a user community of 3,000.

• Formulated policies to provide complete customer support and service
• Procured necessary spares to insure continued operation
• Responded daily to multiple customer calls, regarding hardware and software problems
• Instructed customers in the use and care of their hardware and software
• Assured customer satisfaction

Communication - Persuade/Clarify/Influence

Achievement: Created and managed the U.S. Strategic Command's Hardware Integrated Technical Squad in support of the Department of Defense Single Integrated Operational Plan (SIOP).

• Evaluated customers requirements
• Researched possible solutions to meet customer requirements
• Directed meetings with customers to present solutions and clarify and document requirements
• Explained/Recommended best solution based on urgency and budgeting
• Ordered parts and components
• Scheduled contract maintenance personnel to perform installations
• Verified installations
• Assured customer satisfaction upon completion

Learning Quickly

Achievement: With no prior experience or training, successfully managed the secure telephone program during a 4-month assignment at Prince Sultan AB, Saudi Arabia.

• Researched National Security Agency, Department of Defense and Department of the Air Force requirements for the secure telephone program, to include requirements for inventory, control, storage and destruction of classified secure telephone cryptographic material
• Inventoried all secure telephone assets, ensuring 100% accountability
• Determined necessary levels of cryptographic material and spares to ensure mission effectiveness
• Implemented a database to track cryptographic material
• Requisitioned and issued replacement cryptographic material and spares (in excess of 2,500 pieces of classified material)

Professional Experience

Office Manager & Multi-Family Construction Project Manager. Responsible for daily administration of all aspects of the on-site business office, to include contract preparation and administration, budgeting, accounts payable/receivable, company payroll, construction draws, subcontractor insurance documentation and certified payrolls.

•  Lead participant in project buy down.  Negotiate with various subcontractors to arrive at mutually agreeable terms while keeping within budget and maximizing profit.

• Assemble initial budgetary estimates for new projects and maintain updated budgets for ongoing projects.

• Write statements of work for various trades, to insure a complete project with a minimum of change orders.

• Perform initial review/critique of project blueprints/plans.  Identify errors and/or areas for improvement as part of the value engineering process.

• Perform take-offs of trade’s work, to ensure proposals match actual work required for projects.

• Act as primary quality control superintendent, responsible for insuring all subcontractors’ work is accomplished in accordance with applicable building codes and contract documents.

• Ensure smooth workflow through scheduling and coordination of vendor deliveries and 40+ subcontractor’s work, across multiple projects.

• Utilizing Microsoft Office products, automated monthly processing of subcontractor’s AIA (American Institute of Architects) Forms G702 and G703, reducing processing time by 45%.

• Research various vendors to ensure supplies are purchased at the best possible rate while maintaining project timetable.

• Assisted subcontractors in proper preparation of required pay requests, lien releases, Certified Payrolls, AIA and HUD (U.S. Department of Housing and Urban Development) documentation.

• Coordinate and schedule required inspections with city, county and state building officials and special inspectors.

• Utilizing three (3) years of drafting training, produce architectural and structural detail drawings for engineer’s / architect’s stamp, as needed.

Project	Type	Location	Units	Approximate Budget	Completed
Villas at Agua Fria Apartments	New Construction	Peoria, AZ	340		Initial Planning
Adobe Ridge Apartments	New Construction	Phoenix, AZ	224	$12,000,000	10/2005
Aspen Ridge Apartments	New Construction	Cottonwood, AZ	96	$5,500,000	07/2005
Desert Vista Apartment Homes	New Construction	Glendale, AZ	128	$6,000,000	05/2004
Sun River Apartments	Rehabilitation	Bullhead City, AZ	40	500,000	04/2004
Sierra Verde Apartments	Rehabilitation	Buckeye, AZ	40	400,000	03/2004
Vistas at Canyon Ridge West Apartment Homes	New Construction	Surprise, AZ	192	$9,000,000	12/2002

 

Alternate Communications Security Manager.  Responsible for daily administration of all aspects of the Top Secret Communications Security Account, to include: preparing correspondence and reports; receiving, handling, controlling, protecting, inventorying, issuing and destroying classified cryptographic documents and equipment; keying material, and manuals.  Responsible for web site design, development and maintenance as well as systems administration for classified cryptographic computer systems.  Key trainer and creator of training documentation for various systems and equipment.

• Held U.S. Department of Defense Top Secret/SSBI security clearance with Cryptographic Access, 1982 to 2001; Special Compartmental Information (SCI) accesses 1992 to 1996.
• Responsible for daily customer service for a 1,000 member customer base ranging from Airman (entry level) to General/Flag Officer (CEO) serving in the U.S. Air Force, Navy, Army, Marine Corps the Armée de l'Air (French Air Force) and the Royal Air Forces of the United Kingdom and Australia.
• Primary information source for all Communications Security users base-wide, annually trained over 140 Communications Security officers and personnel.
• Created, implemented and maintained the Communications Security official web site utilized daily by 1000's of on and off base personnel for documentation and training.
• Conceived, designed, implemented and maintained Access databases utilized to track recurring tasks and personnel enrolled in various security programs.
• 4 years as Squadron level (400 customers) Security Manager, responsible for the unit’s Personnel Security, Resource Protection (Physical Security), Industrial Security, Operations Security and Information (Computer) Security Programs
• 3 years as Base/Wing level (3,000 customers) TEMPEST Officer and Computer Security Officer
• Proposed, implemented and managed the first ever “one-stop security office” at Hahn AB, Germany while assigned as COMSEC Accountant
• Conceived, organized and managed base-wide (3,000 users) IT help desk, provided all aspects of computer customer service.
• Procured, managed, installed and maintained the United States Strategic Command's $78M IT systems (included NT, Novell and Solaris based LANs).  Full responsibility for 26 IT maintenance contract personnel.
• Orchestrated, purchased and set up 150 workstations, including researching, procuring, installing and configuring the Production-Shared Network Server for the Strategic Intelligence Network.
• Successfully performed the duties of the Certification Authority Workstation Systems Administrator and Information Systems Security Officer responsible for the Defense Message System transition.
• Developed and expanded the imagery/exploitation analysis capabilities by analyzing and upgrading the 43 Imagery Workstation and Network Servers ($720K project) providing the intelligence community worldwide real time capabilities unavailable on the old system.
• Responsible for the 1994-1995 United States Strategic Command's IT inventories involving $78M and 220 separate locations.  Developed the initial 5-year Capital Equipment Replacement Plan and managed the project to replace the Ethernet backbone with fiber optic cabling.
• Redesigned a 913 square foot facility to accommodate a $1.2M Sun Microsystems workstation upgrade involving 108 intelligence stations and 8 separate servers.
• Meticulously supervised and assisted in weekly processing of high volumes of classified cryptographic material at times in excess of 2,000 lb. or 1,800 individual documents.  Maintained system integrity, capacity and security at all times.
• Project lead to acquire and install secure communications for visiting dignitaries, which resulted in the successful visit by the U.S. Secretary of Defense to Prince Sultan Air Base, Saudi Arabia.

Education And Training

United States Air Force Specialized Training

• Telecommunications Operations
• National Security Agency (NSA) Certification Authority Workstation System Administrator (SCO UNIX) and Information Security Officer
• Air Force Electronic Key Management System Systems Administrator (SCO UNIX)
• Documentation Management
• Desktop PC Hardware/Software Troubleshooting and Maintenance

• Two Air Force Commendation Medals
• Two Air Force Achievement Medals
• Five Air Force Good Conduct Medals
• NCO Professional Military Education Graduation Ribbon
• 1991 Security Manager of the Year – 50^th Tactical Fighter Wing

• Operating Systems: Microsoft Windows 2.x/3.x/9x/2K/ME/XP/NT, SCO UNIX and MS-DOS.
• Languages: HTML, DHTML and JavaScript.
• Networking: Have designed, installed and maintained Novell NetWare networks. Experienced in the installation and maintenance of Network Cards and cabling. Use of TCP/IP and upgrading and installing software for networks. Worked with various brands of Workstations and Servers.
• Web Development Tools: Microsoft Front Page, JASC Paint Shop Pro and Animation Shop, MGI Photosuite II, WinZip, Netscape, Adobe Acrobat, Microsoft Internet Explorer and Outlook.
• Software: Microsoft Word, Excel, Access, PowerPoint, Project, Norton Utilities, UNIX vi Editor and Visioneer Paperport, Quicken, QuickBooks, various scanning/OCR software and Anti-Virus packages.
• Database Administration: Experienced in the design, maintenance and implementation of Access databases for various uses.
• Hardware: Building complete computers from scratch. Installation and configuration of scanners, printers of all kinds, monitors, keyboards, mouse drivers, processors, motherboards, hard drives, floppy drives, CD-ROM readers and writers, memory chips, power supplies, modems and all add-on boards and cards such as sound, network interface, parallel/serial and video.
• Web Site Experience: Volunteer designer and webmaster for the Northwest Valley Veteran's Association, www.nwvva.org.  Personal web sites, URLs furnished upon request.  USAF web sites and pages located on a secure military/government access server. CD based backup available upon request.