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Daily
- Timely follow-up services on unpaid insurance and patient balances; collections.
- Procedure analysis; submitting appeals and requests for medical review to ensure
maximum reimbursement.
- Customer service: We will provide you and your staff with answers to any
questions related to medical billing for your practice, addressing patients' billing and
account inquiries.
- Handling daily correspondence related to billing.
Weekly
- Pickup and delivery from your office at least three times per week arranged at
your convenience.
- Electronic claims submission to Medicare/Medicaid as a primary and secondary
payer within 24 hours of the receipt of your charges.
- Direct medical billing HMOs, PPOs, traditional plans, and W/C carriers as primary
and secondary payers within 24 hours of the receipt of your charges.
- Posting charges/payments received from your office.
- Thank you letters to referring physicians, if requested.
Monthly
- Patient billing: statements, past due and final notices, referral to collection
agencies.
- Monthly practice comprehensive reports: A/R Aging, Practice Analysis,
Transaction/Payment Reports, etc.
- A/R meetings at the client's request.
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