Daily

  • Timely follow-up services on unpaid insurance and patient balances; collections.
  • Procedure analysis; submitting appeals and requests for medical review to ensure maximum reimbursement.
  • Customer service: We will provide you and your staff with answers to any questions related to medical billing for your practice, addressing patients' billing and account inquiries.
  • Handling daily correspondence related to billing.

Weekly

  • Pickup and delivery from your office at least three times per week arranged at your convenience.
  • Electronic claims submission to Medicare/Medicaid as a primary and secondary payer within 24 hours of the receipt of your charges.
  • Direct medical billing HMOs, PPOs, traditional plans, and W/C carriers as primary and secondary payers within 24 hours of the receipt of your charges.
  • Posting charges/payments received from your office.
  • Thank you letters to referring physicians, if requested.

Monthly

  • Patient billing: statements, past due and final notices, referral to collection agencies.
  • Monthly practice comprehensive reports: A/R Aging, Practice Analysis, Transaction/Payment Reports, etc.
  • A/R meetings at the client's request.


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