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“I was surprised and pleased to hear a cheerful voice on the other end of the line. These days, you mostly get answering machines. This is NOT the case with HOME PC REPAIR. After the rep took all my detailed information, they came out promptly, fixed the problem and did so with the utmost courtesy.” --D.H. (Fairfax) “Over the years I have had a small business, I’ve dealt with many computer repair firms—some good, some not so good. Home PC Repair was the first one that treated me as a professional in my own right. Questions were answered, and suggestions were provided on how to avoid having a reoccurrence of the problem. The experience was truly a delightful one.” --A.M.(Alexandria) “When my computer went down for the 3rd time in as many weeks, I was desperate to find someone who would be willing to explain the problem to me in terms I could understand. Previously, I’d had disastrous experiences with technicians who didn’t seem to communicate well. I’d almost given up trying to find a ‘people-friendly’ service, when I came across HOME PC REPAIR in the Yellow Pages. They turned out to be the answer to my prayers. The person who came out was both informative AND courteous. He explained what was wrong and fixed it promptly.” --C.S. (Burke) “What a treat it was to actually get a LIVE voice on the other end of the line. After a lengthy discussion of my problem, they told me it would be less expensive for me if I brought my computer in. (What a concept: a business telling a client how to SAVE money!) I was very pleased with everything they did, and especially with the time they took to verify with me by phone as to which documents needed to be saved before wiping my disk. A truly excellent service. I plan to tell all my friends about HOME PC REPAIR.” ------D.T (Springfield) “There’s an old saying: “You may not always get what you pay for, but if you DON’T pay for it, you’re darn sure NOT going to get it.’ I checked rates for a half dozen computer repair firms in the area and came up with an amazing assortment of prices. While HOME PC REPAIR was not the cheapest, they certainly delivered excellent quality for value, and were even happy to provide post-service consultation by phone--free of charge!! HOME PC gets my vote, and I am recommending them to my neighbors, friends and colleagues. –J.K.(Clifton) |