Strengths
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- Designing creative and functional graphics and web sites.
- Working independently on multiple tasks.
- Identifying and creatively solving problems through research and analysis.
- Developing and overseeing all aspects of various projects and events.
- Remaining flexible and responsive to changing organizational needs.
- Extensive knowledge in graphics publishing, web design, spreadsheet and database development, and presentation software.
- Skill sets include: HTML, DHTML, JavaScript, CSS. Proficient in: Jasc Paint Shop Pro, Adobe Photoshop, Macromedia Flash, Macromedia Freehand, Microsoft Frontpage, Microsoft Office, Lotus SmartSuite, Microsoft Powerpoint, Lotus Freelance, plus other system utilities, Internet software, and multimedia programs.
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Professional Experience
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Web Application and Shortage Control Manager, Loss Prevention/Safety Department,
Navy Exchange Service Command, Virginia Beach, Virginia
September 2001 - Present |
- Create, publish, and maintain web applications that support and carry out the department's mission and goals.
- Design and produce web-based training programs to achieve departmental training and awareness objectives.
- Identify opportunities and propose ideas to link the web to major department initiatives.
- Coordinate, write, and edit content for the department's web products and ensure that it is accurate, appropriate, and up to date.
- Continue all former responsibilities of Loss Prevention/Shortage Control Manager position, listed below.
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Web Graphics Consultant
February 2000 - Present |
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Loss Prevention/Shortage Control Specialist, Navy Exchange Service Command, Virginia Beach, Virginia
April 1999 - September 2001
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- Produce web based applications including computer based training programs and Intranet sites.
- Create multimedia presentations and training programs for workshops, conferences, and other events.
- Responsible for identifying and controlling factors which contribute to the loss of inventory and financial assets throughout 121 main stores and 9 distribution centers.
- Develop spreadsheets and database queries to analyze current and historical inventory results.
- Assist in the development and management of system-wide databases. Train end-users to correctly utilize these systems.
- Develop, organize and conduct onsite training programs, worldwide.
- Audit stores for compliance with established shortage control initiatives.
- Create and revise company procedures and policies to control inventory shortage.
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Loss Prevention/Safety Supervisor, Navy Exchange Norfolk, Naval Station Norfolk, Virginia
March 1998 - April 1999
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- Responsible for selecting, training, and managing a staff of twenty-four personnel in the Loss Prevention and Check Control Departments.
- Train personnel in the utilization of computer resources and surveillance equipment.
- Develop physical security, safety, and emergency action plans to ensure compliance with Department of Navy and Naval Station Norfolk regulations.
- Maintain and troubleshoot check verification and collection databases, and train personnel in the use of these systems.
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Instructor, Asset Protection Academy, Sears Roebuck and Co., Washington DC District
August 1997 - March 1998
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Asset Protection Manager, Sears Roebuck and Co., Columbia, Maryland
April 1997 - March 1998
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- Supervise and coordinate operation of Asset Protection department.
- Utilize computer resources and surveillance equipment in the prevention, detection, and investigation of inventory losses.
- Develop programs to instruct agents in theft prevention, detection, and handling of offenders.
- Design and maintain shortage and safety awareness programs, expense control programs, and emergency action plans.
- Develop, implement, and enforce policies regarding protection of company assets.
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Asset Protection Supervisor, Sears Roebuck and Co., Silver Spring, Maryland
May 1995 - April 1997
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Asset Protection Agent, Sears Roebuck and Co., Frederick, Maryland
March 1994 - May 1995
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Education
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Information Technology Certificate, University of Virginia, Virginia Beach, Virginia
Estimated completion - Summer 2002
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Bachelor of Arts, University of Maryland, College Park, Maryland, May 1997
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Associate of Arts, Frederick Community College, Frederick, Maryland, May 1995
Awarded with Very High Honors
Phi Theta Kappa National Honor Society, Inducted 1995
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