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Knowledge Management and Business Rules:
Representing and Executing Business Policy
through Web Services and Agents

Abstract
This paper explores how organizations can carry out their normal business activities through the use of business rules within web services and agents. Business rules are an explicit form of knowledge, and by using them to represent policy, an organization can ensure that business policy is followed when it conducts transactions through web services and agents.

Draft version of the paper is available here

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Outline

    Introduction

    Business policy defined

    Relational nature of policy

    Policy control of organizations through control of employee behavior

    Policy governing the organization as a provider

    Policy governing the organization as a consumer

    Policy forms

    Requirements

    Constraints

    Prohibitions

    Goals

    Representation of business policy

    Policy as a form of knowledge management

    Policy ontologies

    Conversion of policy into business rules

    Execution of business policy

    Executing policy to control web services as providers

    Executing policy to control agents as consumers

    Conclusion