MAJOR PROJECTS AND ACCOMPLISHMENTS

Telecommunications

• Phone Switch Installation
• Call Center OS Upgrade
• CTI Application Scripting
• Predictive Dialer Installation

Engineering

• Commerical Insertion System Overhaul
• Cable Television Headend Redesign
• Satellite Dish Installation
• 200' Antenna Tower Rewire

Operational Support Systems

• Email Migration (ccMail to Lotus Notes)
• Email Migration (Lotus Notes to AOL Mail)
• PPV Ordering through IVR Application

Application Development

• Commission/Chargeback Program
• EIS Systems Implementation

Network Operations

• Network Firewall Upgrades
• Fiber Optic network connectivity

Cable Televsion/Interactive Broadband Applications

• VOD System Implementation
• Digital Launches
• Road Runner High Speed Data
• MISP Launch