“Linda played an instrumental part in the InfoPro software conversion roll-out. She did a great job in managing and facilitating the train-the-trainer boot camp for the nationwide trainers, and project managed and developed the end–user training manuals and eLearning reference material. The quality of the product and the training would not have been as high without her involvement, dedication and guidance. She is an impact player and made the difference between a good job and a great one.”
Doug Borro, Vice
President, Program Management, Operations, Allied Waste
“In a very short period of time, Linda interviewed key employees and provided HireRight with an in-depth, strategic report on HireRight’s product education for employees, partners and customers. Her suggestions for incremental improvements were insightful and we are following up on many of her suggestions, such as eLearning and LMS implementation. Her performance was beyond my expectation.”
Lisa Gallagher, Vice President Operations, HireRight, Inc.
“Linda brought her extensive experience in corporate education to Allied Waste, and spear-headed a Train-the-trainer program that produced in-field trainers from non-trainer subject matter experts using a variety of tools such as lessons in training, teach-back practice sessions and recorded product tutorials as reference. She also managed the production of well-received end-user manuals and in-field kits. She has raised the bar for product training at Allied.”
Steve Jensen, Chief Learning Officer, Allied Waste
“As the ECG project manager, Linda played a key leadership role on a nation-wide roll-out of the InfoPro customer relationship management software product. This involved extensive refinement and tailoring of the instructor and participant materials, training and certifying of instructors and interface at the client stakeholder levels. For example, the Camtasia recordings were a stroke of genius that shortened the development cycle and left the client breathless. The product quality was exceptional given the compressed timelines.”
Doyle W. Young, Managing Director, EverChange Group
“We thoroughly enjoyed Linda’s presentation entitled instructor best practices at our instructor conference. Her talk was engaging and she gave some the very experienced ILT instructors some fresh ideas on how to WOW the students and to keep the most resistant students engaged.”
Ted Wagner, Vice President Operations, Ascolta, Inc.
“With Linda’s unique blend of skills
such as quick problem
identification, good communication,
team work and mastery of sales and
marketing techniques, in a span of a
few months, and using key
consultants and participants,
delivered a custom High Value
Consulting Workshop for professional
services pre-sale consultants and
project managers. The value to me
was improved service to our
customers and subsequently an
increase in Professional Services revenue.”
Dave Despard, Executive Vice
President, Professional Services
FileNet Corporation
“As a 10-year member of the Computer
Education Management Association (CEdMA),
Linda has provided leadership in
conducting roundtables, facilitated
discussions and presentations on
many aspects of the education
business. The membership, which has
included training managers from
Microsoft, IBM, Oracle and HP, have
benefited greatly from veterans like
Linda who have brought significant
experience in internal strategic
selling of training initiatives,
marketing and selling techniques,
eLearning guidelines and sound P&L
principles.”
Nick Xenos, President, Computer
Education Management Association (CEdMA),
and President, NIL America, Inc.
“By researching leading vendors,
selecting and implementing an
eLearning program, Linda’s
leadership saved our corporation
over $500,000/year in sales travel
as well as shortening the lead time
on new-product training by 25%. This
led directly to improved sales
productivity and therefore increased
product sales.”
President of a Software
Company
“With Linda's unique talent of
researching and exploiting emerging
trends, she successfully revamped
FileNet's education services with
extensive new course development,
self-study and distance learning
offerings, and multiple fee-based
classes for customers and business
partners. Her well regarded
education services team became a
strong selling point for closing new
business as well as a means to
accelerate customer implementations
worldwide.”
Jordan Libit, former Senior VP
of Worldwide Marketing, FileNet
Corporation, and former CEO of
Applied Semantics.