Wallace

& Associates

 
 
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Contact:

Linda G. Wallace
5441 Strasbourg Avenue
Irvine, CA 92604

lgwallace@cox.net

(949) 551-1483 (b)
(714) 813-5177 (m)


 
Testimonials  

bullet “Linda played an instrumental part in the InfoPro software conversion roll-out. She did a great job in managing and facilitating the train-the-trainer boot camp for the nationwide trainers, and project managed and developed the end–user training manuals and eLearning reference material. The quality of the product and the training would not have been as high without her involvement, dedication and guidance. She is an impact player and made the difference between a good job and a great one.”

Doug Borro, Vice President, Program Management, Operations, Allied Waste


bullet “In a very short period of time, Linda interviewed key employees and provided HireRight with an in-depth, strategic report on HireRight’s product education for employees, partners and customers. Her suggestions for incremental improvements were insightful and we are following up on many of her suggestions, such as eLearning and LMS implementation. Her performance was beyond my expectation.”

Lisa Gallagher, Vice President Operations, HireRight, Inc.


bullet“Linda brought her extensive experience in corporate education to Allied Waste, and spear-headed a Train-the-trainer program that produced in-field trainers from non-trainer subject matter experts using a variety of tools such as lessons in training, teach-back practice sessions and recorded product tutorials as reference. She also managed the production of well-received end-user manuals and in-field kits. She has raised the bar for product training at Allied.”

Steve Jensen, Chief Learning Officer, Allied Waste


bulletAs the ECG project manager, Linda played a key leadership role on a nation-wide roll-out of the InfoPro customer relationship management software product. This involved extensive refinement and tailoring of the instructor and participant materials, training and certifying of instructors and interface at the client stakeholder levels. For example, the Camtasia recordings were a stroke of genius that shortened the development cycle and left the client breathless. The product quality was exceptional given the compressed timelines.

Doyle W. Young, Managing Director, EverChange Group


bulletWe thoroughly enjoyed Linda’s presentation entitled instructor best practices at our instructor conference. Her talk was engaging and she gave some the very experienced ILT instructors some fresh ideas on how to WOW the students and to keep the most resistant students engaged.

Ted Wagner, Vice President Operations, Ascolta, Inc.


“With Linda’s unique blend of skills such as quick problem identification, good communication, team work and mastery of sales and marketing techniques, in a span of a few months, and using key consultants and participants, delivered a custom High Value Consulting Workshop for professional services pre-sale consultants and project managers. The value to me was improved service to our customers and subsequently an increase in Professional Services revenue.”

Dave Despard, Executive Vice President, Professional Services
FileNet Corporation


“As a 10-year member of the Computer Education Management Association (CEdMA), Linda has provided leadership in conducting roundtables, facilitated discussions and presentations on many aspects of the education business. The membership, which has included training managers from Microsoft, IBM, Oracle and HP, have benefited greatly from veterans like Linda who have brought significant experience in internal strategic selling of training initiatives, marketing and selling techniques, eLearning guidelines and sound P&L principles.”

Nick Xenos, President, Computer Education Management Association (CEdMA), and President, NIL America, Inc.


“By researching leading vendors, selecting and implementing an eLearning program, Linda’s leadership saved our corporation over $500,000/year in sales travel as well as shortening the lead time on new-product training by 25%. This led directly to improved sales productivity and therefore increased product sales.”

President of a Software Company


“With Linda's unique talent of researching and exploiting emerging trends, she successfully revamped FileNet's education services with extensive new course development, self-study and distance learning offerings, and multiple fee-based classes for customers and business partners. Her well regarded education services team became a strong selling point for closing new business as well as a means to accelerate customer implementations worldwide.”

Jordan Libit, former Senior VP of Worldwide Marketing, FileNet Corporation, and former CEO of Applied Semantics.

 

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