Kelly M. Hoffman kelly.hoffman gmail.com XML, XSL, XSLT PHP, JavaScript, ASP Design and theory, MySQL, Microsoft Access DreamWeaver, FrontPage Voyager, WebVoyage, Meridian Microsoft Office, SharePoint 2007 ß E-government services for special populations (domestic and international) First amendment rights online Web usability and accessibility Data migration and electronic archiving Communication and marketing strategies through electronic media Greenberg Traurig, L.L.P. http://www.gtlaw.com 2008.01 - present ... Greenberg Traurig, L.L.P. http://www.gtlaw.com 2006.08 - 2008.01 Implemented and supported technological research solutions as part of the Research Technology Team. Configured and customized Ex Libris' WebVoyage OPAC; helped create and manage project plans for internal website redesign; researched, recommended, and implemented support and knowledge-sharing applications for the Research Department. Greenberg Traurig, L.L.P. http://www.gtlaw.com 2006.05 - 2006.08 Maintained subscription records and routing lists; communicated with vendors regarding billing and licensing issues. University Libraries, University of Maryland, College Park http://www.lib.umd.edu/GOV/ 2005.08 - 2006.05 Staffed busy reference desk; processed new documents; shifted significant portions of the collection; created exhibits; developed finding aids for staff and patrons. Jackson-Hewitt Tax Service http://jacksonhewitt.com/ 2004.12 - 2005.05 2004.01 - 2004.05 With increasing responsibility, handled all incoming calls from 20 metro area offices, providing technical support and clarifying company policy. Trained new-hires, processed and balanced payments, managed store inventories. Fox 1 Financial 2004.07 - 2004.11 Accurately performed daily accounting activities, monitored account balances, ordered services and negotiated with realtors, maintained inventory of office supplies, processed accounts payable and receivable. Residential Life, Arizona State University http://www.asu.edu/studentaffairs/reslife/ 2003.03 - 2004.12 Responded to resident issues, maintained security awareness, kept records and inventory of items for loan. Public Information Office, City of Phoenix http://phoenix.gov/pio/index.html 2001.08 - 2001.12 Wrote press releases, media advisories, and copy for newsletters and brochures while supporting public information officers from all city departments pre- and post- 9/11. University of Maryland, College Park College Park, MD M.L.S., Library and Information Science 2007.12 3.92 Government Websites for Special Populations: Toward Content-Based Evaluation thesis.pdf Arizona State University Tempe, AZ B.A., Psychology B.A., Journalism B.A., French 2004.05 3.80, Summa Cum Laude Achetypal Islands: Jung and the Deserted Island Story