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e-Commerce-new-rev

True/False
Indicate whether the sentence or statement is true or false.
 

 1. 

Each action taken by a buyer engaging in commerce has a corresponding action that is taken by a seller.
 
 
e-commerce_midterm_files/i0030000.jpg
 

 2. 

The chart in Figure 1-2 outlines aspects of the vendor's role in commerce.
 

 3. 

Although the Web has already grown very rapidly, many experts believe that its growth will level off and decline within the foreseeable future.
 

 4. 

The political structures of the world have not kept up with Internet technology, so doing business internationally presents a number of challenges.
 

 5. 

A company can have at most one business unit.
 

 6. 

When a business unit delivers a product to its customer, that customer may use the product as a part of its own value chain as purchased materials.
 

 7. 

If Amazon.com displaces sales from neighborhood bookstores and forces the neighborhood bookstores to close, Amazon.com will have reintermediated those bookstores.
 

 8. 

In general, sticky Web sites can generate more advertising revenue than non-sticky Web sites.
 

 9. 

Smaller general-interest sites, such as refdesk.com, have had much more difficulty attracting advertisers than the larger search engine sites.
 

 10. 

Mercata offers group purchasing services, which it calls PowerBuys, on a variety of merchandise including electronics, appliances, luggage, and jewelry.
 
 
e-commerce_midterm_files/i0130000.jpg
 

 11. 

The HTML code <IMG SRC="Virginia300.gif" ALT="ScreenTip"> is used in the Web page in Figure 2-7 to include the graphic object logo at the top of the page.
 

 12. 

A site design with many graphics can be very slow to load in visitors' browsers.
 
 
e-commerce_midterm_files/i0160000.jpg
 

 13. 

The home page in Figure 2-9 allows you to browse or search using seven different product classification schemes.
 

 14. 

As a Web site designer creates a Web site, he or she should design the site around how visitors will navigate the links and not around the company's organizational structure.
 

 15. 

As a Web site designer creates a Web site, he or she should build the site to work for visitors using the oldest Web browser software on the oldest computer with the smallest monitor connected to the lowest bandwidth connection still likely to be in use.
 

 16. 

The Web-specific metrics currently in use were originally the subject of debate, but now are generally accepted.
 

 17. 

The period of time chosen to calculate page loads in a Web site visit depends on the type of site.
 
 
e-commerce_midterm_files/i0220000.jpg
 

 18. 

The first type of contact in Figure 2-12 is called many-from-one.
 

 19. 

The second type of contact in Figure 2-12 is called one-to-many.
 

 20. 

Even though a large number of people now use the Internet and many companies seem to view their Web sites as billboards or broadcasts, the Internet is not a mass medium.
 

Multiple Choice
Identify the letter of the choice that best completes the statement or answers the question.
 

 21. 

The term ____ refers to the conduct of selling, buying, logistics, or other organization-management activities via the Web.
a.
e-sales
c.
hypercommerce
b.
e-commerce
d.
electrocommerce
 

 22. 

Many researchers and business managers argue that the main contribution of electronic commerce is to reduce ____ costs.
a.
commerce
c.
transaction
b.
disintermediation
d.
merchandising
 

 23. 

A(n) ____ business unit is one particular combination of product, distribution channel, and customer type.
a.
indexed
c.
strategic
b.
manufacturing
d.
industry
 

 24. 

The term value ____ is used to describe the larger stream of activities into which a particular business unit's value chain is embedded.
a.
stream
c.
linkage
b.
network
d.
system
 

 25. 

People spend more time at a(n) ____ Web site and are thus exposed to more advertising.
a.
adhesive
c.
sticky
b.
adherent
d.
commercial
 

 26. 

Newspapers and other publishers worry about the phenomenon known as
a.
portage.
c.
procurement.
b.
remediation.
d.
cannibalization.
 

 27. 

Many of the products that companies buy on a recurring basis are
a.
logistics.
c.
commodities.
b.
commercial.
d.
value chains.
 

 28. 

In 1998, electronic brokers E-Trade and Ameritrade Holdings funded a new venture with contributions from several other brokerage firms called the
a.
NECX Online Exchange.
c.
International Securities Exchange.
b.
NYSE Online.
d.
USAXchange.
 

 29. 

____ was one of the first Web communities.
a.
GeoWorld
c.
The WELL
b.
Lycos
d.
Virtual.com
 

 30. 

The interface of a Web site is the view it offers to visitors and includes its
a.
layout.
c.
controls.
b.
colors.
d.
All of the above
 

 31. 

A(n) ____ version of a site can be an especially important feature for blind or visually impaired visitors.
a.
frames
c.
indexed
b.
text-only
d.
graphical
 

 32. 

You can provide thumbnails to Web site visitors so the page will load on low ____ connections in a reasonable time.
a.
bandwidth
c.
network
b.
mechanical
d.
hyperlink
 

 33. 

In its simplest form, a(n) ____ test will ask the Web site users to talk aloud as they use the site in a testing facility.
a.
interrogation
c.
clickthrough
b.
usability
d.
clickaround
 

 34. 

Sophisticated usability tests utilize
a.
cameras that track users' eye movements.
b.
mouse clicks.
c.
keyboard activity.
d.
All of the above
 

 35. 

The ____ Awards are given to sites that exemplify the kinds of sites that Internet users should visit every day for information and entertainment.
a.
Internet
c.
Gates
b.
Webby
d.
Jobs
 

 36. 

Communication that flows from one advertiser to many potential customers is called a ____ communication model.
a.
heuristic
c.
many-to-one
b.
many-to-many
d.
one-to-many
 

 37. 

Market ____ divides the pool of potential customers into segments.
a.
laceration
c.
segmentation
b.
breakdown
d.
augmentation
 

 38. 

The practice of targeting very small market segments is called
a.
minimarketing.
c.
many-to-many communication.
b.
market segmentation.
d.
micro marketing.
 

 39. 

The ____ rate of an advertising method is the percentage of recipients who respond to an ad or promotion.
a.
click-through
c.
conversion
b.
opt-in
d.
follow-up
 

 40. 

Ensuring that a site is included in search engine databases and that the site includes appropriate ____ tags are both important elements in developing site awareness among the visitors you want to attract.
a.
spam
c.
META
b.
header
d.
content
 



 
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