Volunteers will review client documentation, interview the client, and prepare Federal and State income tax returns using computer software. Only basic returns will be prepared – no businesses, rentals, estates, trusts, etc. Volunteers are needed at their site at least once a week for a minimum of three hours. Volunteers must be comfortable with using a computer keyboard and mouse and have the ability to use Microsoft Windows type programs. Volunteers will complete a certification program. Volunteers have many technical support options to help them do their job accurately. Our accuracy rate is among the highest, accomplished by volunteers from all walks of life.

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Administrative Support Volunteers are responsible for serving as the initial contact to the clients, helping coordinate the traffic flow, and ensuring that clients seeking service qualify for free assistance. Admin volunteers also assist clients who want other asset development services at the sites (such as bank accounts, credit reports, etc.) to complete their applications for these services. Volunteers are needed at their site at least once a week during the tax season a minimum of three hours. No tax knowledge is necessary.

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