Phoenix Arizona Ranked Second Best City Government Web Site
Best City and County Government Web Sites Named
Rhonda Wilson, September 2004
The nation's most innovative and robust city and county government Web sites have been named by the Center for Digital Government in its 2004 Best of the Web contest, an annual competition attracting hundreds of entries each year.
Capturing first place in the city portal category is Fort Collins, Colo. followed by Phoenix, Ariz., New York City, Chicago and New Orleans -- fourth-place tie, and Dallas.
The top-five winners in the county portal category are Miami-Dade County, Fla., Santa Clara County, Calif., Fulton County, Ga., King County, Wash., and San Diego County, Calif.
In its ninth year, the Best of the Web grades state, city, county and education Web sites on innovation, Web-based delivery of public services, efficiency, economy, and functionality for improved citizen access. Results from the state portal category were released last week. The state Digital Government Achievement Awards and education winners will be announced next week.
Customer service has always been the primary focus for city employees in their development and maintenance of the Fort Collins portal.
"The city's focus on top-level customer service is reflected through the many functions of our portal -- from e-commerce and virtual tours of our natural areas to search and access of official city documents," said Mayor Ray Martinez. "In times of economic challenges, we're trying to do business smarter, and fcgov.com is the perfect tool to continue to provide a high level of service to our customers, while maintaining costs. I extend hearty congratulations to city employees for earning this well-deserved award."
Miami-Dade County Mayor Alex Penelas said the county's first-place win is a testament to the hard work and dedication put forth by his staff.
"I'd like to take this opportunity to thank Judy Zito, our chief information officer, for her exceptional leadership and guidance, ensuring that the idea of providing county services without boundaries became a reality," said Mayor Penelas.
The Center's executive director and one of contest judges, Cathilea Robinett, believes city and county government Web sites outdid themselves this year.
"Clearly, local government leaders have invested a lot of time and resources into building these fabulous sites for the sake of their citizens," she said. "My hat's off to all of these local jurisdictions for making the citizen-to-government experience a pleasant one."
The Center for Digital Government will open its 10th annual Best of the Web contest in April 2005. For more information on the contest or the Center for Digital Government, contact Rhonda Wilson, communications director, at 916/932-1321 or rwilson@centerdigitalgov.com. www.centerdigitalgov.com.
Rhonda Wilson, September 2004
The nation's most innovative and robust city and county government Web sites have been named by the Center for Digital Government in its 2004 Best of the Web contest, an annual competition attracting hundreds of entries each year.
Capturing first place in the city portal category is Fort Collins, Colo. followed by Phoenix, Ariz., New York City, Chicago and New Orleans -- fourth-place tie, and Dallas.
The top-five winners in the county portal category are Miami-Dade County, Fla., Santa Clara County, Calif., Fulton County, Ga., King County, Wash., and San Diego County, Calif.
In its ninth year, the Best of the Web grades state, city, county and education Web sites on innovation, Web-based delivery of public services, efficiency, economy, and functionality for improved citizen access. Results from the state portal category were released last week. The state Digital Government Achievement Awards and education winners will be announced next week.
Customer service has always been the primary focus for city employees in their development and maintenance of the Fort Collins portal.
"The city's focus on top-level customer service is reflected through the many functions of our portal -- from e-commerce and virtual tours of our natural areas to search and access of official city documents," said Mayor Ray Martinez. "In times of economic challenges, we're trying to do business smarter, and fcgov.com is the perfect tool to continue to provide a high level of service to our customers, while maintaining costs. I extend hearty congratulations to city employees for earning this well-deserved award."
Miami-Dade County Mayor Alex Penelas said the county's first-place win is a testament to the hard work and dedication put forth by his staff.
"I'd like to take this opportunity to thank Judy Zito, our chief information officer, for her exceptional leadership and guidance, ensuring that the idea of providing county services without boundaries became a reality," said Mayor Penelas.
The Center's executive director and one of contest judges, Cathilea Robinett, believes city and county government Web sites outdid themselves this year.
"Clearly, local government leaders have invested a lot of time and resources into building these fabulous sites for the sake of their citizens," she said. "My hat's off to all of these local jurisdictions for making the citizen-to-government experience a pleasant one."
The Center for Digital Government will open its 10th annual Best of the Web contest in April 2005. For more information on the contest or the Center for Digital Government, contact Rhonda Wilson, communications director, at 916/932-1321 or rwilson@centerdigitalgov.com. www.centerdigitalgov.com.
