SHOTS 2 SHOWS
FREQUENTLY ASKED QUESTIONS
DVD Slideshow
General Questions
What is a DVD Slide Show?
Its a slide show created in the form of a DVD movie. It is compatible
with almost all DVD players and can be controlled just like a movie
(i.e. pause, fast-forward, etc.). You can also add music and customize
it with a variety of interactive features.
Will the DVD be compatible with my DVD players?
We use DVD-R format, which is supported by almost all DVD
players. Please be sure your DVD player supports DVD recordable discs.
If you need DVD+R media, please advise us on your order form.
Test DVD's
can be purchased if you are unsure about compatibility.
What if I want you to make most of the decisions
for my show?
If you feel overwhelmed by this whole process, we will be more than
happy to help in any way need be. If you need minor suggestions or help on
everything, we are more than happy to assist you.
Feel free to leave
the artistic designing to us!
How much does it cost to make a DVD slide show?
It depends on the number of images and the level of customization. Check
out our packages
to find the right show for you.
What are the shipping
charges?
Shipping from Shots 2 Shows to you is FREE! Now how's that for a deal!
Can you make a slide show using my digital
files?
Yes, simply mail us your photo CD along with your order form, including
the customization section.
Can you make a slide show using my printed
materials
(photographs, birth certificates, newspaper clippings, etc)?
Yes, we can scan anything flat and sized 8x10 and under. Simply mail us
your items with your order form, including the customization section.
Click here for mailing
suggestions.
If I have you scan my photos, can I get a
copy of them on disc?
Yes, you have the option to purchase a CD-R containing your scanned
images and we'll mail it back to you with your originals.
Will you keep a copy of my project?
Yes! We will keep a copy of your DVD for 90 days in case you would like
to purchase another copy.
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DVD Slideshow Photo
Questions
How do I send my photographs to you?
Please review our simple 6 step
process. If you have more specific
questions, don't hesitate to
contact us!
How should I choose the order of the photographs for the slideshow?
There are many ways in which you can choose your order; however, two
common ways are by event/theme or chronological. We can
offer suggestions if needed!
Will my photographs be returned to me in the
same condition they were sent?
We too would feel very uneasy about sending our irreplaceable photos.
Once your photographs have reached our office, they will be handled with
the utmost care. There is no food or beverages allowed in our design
area and all photographs are handled with gloves so as to not mark or
fingerprint them in anyway. There are, unfortunately, extenuating
circumstances that are out of our control. The mail system is one of
them. We offer advice as to how to package and send them; nonetheless,
it is still out of our control. If you are very concerned, you have the
option to take your photographs to a photo lab and have them scanned
and placed on a CD-R disc. Please have them saved as .jpeg files.
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DVD Slideshow Music
Questions
Whats involved in adding music?
You decide what music to add and where to place it. For copyright reasons, you must either send us an original
music
CD or allow us to download (purchase) your selection of music online
from a legal distributor.
How much music
should I send you?
Music length varies. As a general rule, we need about one minute of
music for every 10 images or approximately 1 song for every 20-25 images.
It always better to choose too much music than not enough. We can trim
and fade songs to fit the needs of your show.
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Why Should I Go Digital?
Preservation
Your digital files wont degrade with age
Make your lifes memories permanent
Leave a legacy
Organization
Consolidate your old photos and printed memorabilia with your digital
camera files and DVDs
Peruse with ease
Sharing
Post to your web site, email to friends, present slide shows, and give
copies to your friends and family
Restoration & Enhancement
Digital media can easily be edited, repaired, and enhanced
Photo restoration brings back faded colors and removes cracks, rips,
red eyes, and stains
Security
Insure your photos against loss and destruction by keeping digital
backups somewhere else
Printing Flexibility
With digital images, you can print at home, at the photo lab or
online. You can choose
wallet-size, poster-size or a coffee mug. Its all up to you.
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Shots 2 Shows
Payment
Questions
How will I know what my
total is?
Shots 2 Shows
will send you an invoice with your total and instructions
for payment.
What forms of payment do
you accept?
PayPal
PayPal accepts all major credit cards. If you choose this free method of
payment, after you receive your invoice, proceed to the
pay online page. Add
the same items/quantities from your invoice into your cart. This is the quickest method of payment which means your order
can begin production immediatley!
Money Order
If your preferred method of payment is in the form of a money order,
your order will be processed immediately after full payment is received.
You may send your money order with your forms and
materials.
Personal Check
We gladly accept local personal checks or cashiers checks for full
payment. Please understand that once your check has cleared, we will
begin production on your order immediately. Shots 2 Shows
reserves the right to hold you liable for all banking fees incurred if
your check does not clear the bank. Shots 2
Shows will also charge you a $25.00 returned
check fee. (Local area constitutes San Diego and
Orange Counties)
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If you have any other questions,
please do not hesitate to
contact us!
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