Tuesday, Day 1

Signed agreement & charged the $ 4,990.00 membership fee to our credit card after several hours of torture at a Mexican timeshare presentation in Nuevo Vallarta, MX. – the stupidest thing we have done in years.

Saturday, Day 5

Returned home from Mexico on Saturday.  This was key, as it gave us time on Sunday to research the internet and determine we wanted out of this vacations club that was not so great.

Sunday, Day 6

Started compiling my cancellation materials per instructions found on the internet posted by a very helpful site that has since been shut down. This included writing my cancellation letter back-dated to 2/24/07 just to be safe.  Then I made copies of all my paperwork.  I also called my credit card company (Bank of America), and gave them all the information about wanting to cancel this transaction due to alledged disceptive sales practices, and told them I was contacting the sales company with my cancellation request within the 5 working day window.  The credit card company noted all the information in their computer, and told me to wait 30 days before mailing them my dispute form.

Remember, you can NOT waive your 5 day right to cancel any timeshare or vacations club agreement - No matter what they have you sign or what they tell you. Also, this is 5 business days, Saturday, Sunday, and Mexican Holidays do NOT count.

If you want to cancel, and you are in the 5 working (business) day window, do not delay, contact your credit card company, get your registered letters in the mail, scan all documents to digital format, logon to Profeco, file a complaint, email them everything they ask for on the Profeco site!

Monday, Day 7

Made a trip to the post office, mailed an international registered letter to the address on the agreement:  Note this was Business Day 4!

Tuesday ..... Business Day 0

Monday Night, Day 7

Logged onto the Profeco website (see link below), and filled out an online complaint form, also, I scanned all items, including signed and dated documents, and registered mail receipts into my computer, then emailed all scanned items as an attachment to Profeco as instructed on their website.

Tuesday Day 8

Received an email response back from Profeco, stating that I was lucky because I had cancelled in time.  I should see my refund in 20 days.  I replied back: Muchos Gracias for the good news.  They replied back: íDe nada!  Profeco was extremely accommodating, and feel they were key in helping me receive a somewhat timely but FULL REFUND.

Day 11

Received an email with from the vacations club with web logon info.  I saved email, but DID NOT logon to their website. I was prepared to deny every receiving the email (hey if they can allegedly lie, so allegedly can I).

Day 12 on

Checked USPS website for tracking info on my registered letter progress.  I never saw anything other that the letter was accepted at the local post office on Feb 26, no other progress was ever listed, and my ‘return receipt’ never came back.  I am not sure where those registered letters go in Mexico???

Day 14

Received my membership kit from the vacations club that is not so great (shipped from Houston with a Houston, TX P.O. box as a return address).  It was left in my door by FedEx; They have no signature, so, of course, he he, I never received this either.  I still have not opened the package, I plan on burning this alleged garbage in a bonfire this summer.

Day 15

I decided to call and harass the customer service rep. via their toll free number listed on the agreement. This was fun, I was VERY argumentative and obnoxious (I can be good at this). I really got a representative named Christine riled up. I bent the truth a little and told her I had received my return receipt from my registered mail packet sent to Mexico, and wanted my money back immediately. She was very surprised that I had received the ‘return receipt’ back, so obviously, these things never come back for whatever reason.  I even argued with her about the pronunciation of Profeco – I know I can be a jerk, but if you are going to work for an alleged total scam operation, you better be ready to have someone jerk your chain.  During the call, I received their fax number during this call, and faxed them all my paperwork, (I forgot to fax them the non-existing ‘return receipt’ however).  I never heard from them again. – More on this conversation below.

Day 31

Checked credit card account on-line and there was my FULL REFUND.  I was preparing to write my dispute letter to the credit card company this weekend.  We are very relieved to say the least.