Here's my Amazon review of Building Brandwidth by Sergio Zyman and Scott Miller


When writing this book the authors should have followed their own advice, "If you don't build benefits and customer value into your brandwidth, your days are numbered." (pg 12) and "Every detail is either adding value or subtracting it..." (pg 40). If they had I would have loved this book. Instead the authors trumpet old ideas (e.g. Be customer focused not product focused) and don't add their own take on what that means. They don't even offer much in the way of supporting evidence.


Throughout the book I was asking myself, "How? You're the marketing gurus, tell me how your customers did it." They talk about viral marketing, how did the successful companies do it? What are the pitfalls? They talk about the importance of fostering a conversation with your customers. Again, no examples. No "how". The authors make grand statements, but never back them up with evidence of their truth nor examples of how the sucessful used the idea for success.

If you want to find out about being market driven read "The Market Driven Organization" by George S. Day., "Inside the Tornado" or "Crossing the Chasm" by Geoffrey A. Moore.

But save yourself some money and time, don't bother with this book.