“No foreman is good enough to supervise a motivated worker. For the most part, work is not an exciting thing. Work that’s boring produces alienated, nonproductive, turned off workers. If people are happy in their work, you get better productivity and a better product because people have an interest in what they are doing. Companies should and must make a profit, but the work should also be fun whenever possible. Managing with trust creates a community spirit that can help to humanize the work place. It is a matter of pulling people along and not pushing them. On Creating A Community describes important ideas that can help anyone create a community spirit and increase productivity anywhere.”

“I find myself drawn to Trust Level Theory in my life and work. Trust Community meetings are good for me. My first community weekend in the 70’s changed my life and I know how powerful a trusting community can be. At a recent Academy of Management conference I heard many leading thinkers in the field of management say ‘Trust is the key variable in organizational effectiveness.’ It feels to me like the world is beginning to wake up to this truth and many people are living it. On Creating A Community helps us learn how to create community. I have created a sense of community for myself where I live and work.”

“Trust is the key variable in personal effectiveness and organizational productivity. On Creating A Community presents a reader friendly description of Trust Level Theory in easy to understand language. This well written book is a valuable guide for the individual, the business manager, the family group or for group leaders. William provides helpful tips, practical guidelines and proven methods for the application of Trust Level Theory as well as examples of failure to apply trust and reasons why.”